Our boxes are shipped during 25-30th of the subscription month book box you have taken. For example if you have subscribed for Booklings Crate April 2018 box, then shipping will happen during 25-30th of April’18. We ship via the best courier partners (preferably FedEx with Standard Overnight facility) so that you get the box at the earliest. Delivery to metro cities usually happen within one day, and to other cities within a time period of 2-8 working days.
Once the box is taken from us by the courier partner, you (Customer) will be informed over email/sms on the shipping details and the speed of getting the box delivered to you, lies in the hands of courier partner which is a factor not in our control. So that your parcel remains safe and in a good condition, we ship via the best of the best courier partners – Fedex (Premium Partner), Bluedart, DTDC, Delivery, Aramex. But yes, sometimes the delivery can get further delayed due to forces beyond our control (delay from Publisher’s side, earthquake, war, strike, hartal, holidays, rough manhandling or misplacement or any other factor seen or unseen not mentioned here).
For getting the box/parcel delivered to you, any courier partner (mentioned above), will make attempt three times (max) to deliver the courier. In case of no response from the customer, the Booklings Crate Box will be kept at their nearest local facility for another 4-7 days, after which it gets shipped back to us. This is called as Reverse Shipping. When we ship your box, we do spend almost Rs. 150-250/- on shipping itself (this cost is not borne by you). So when any courier partner, reverse ships the product back to us, they do charge the same amount again from us. This is a double cost and will be charged from you (Customer) in case of reverse shipping. Plus additional shipping charges to re-ship the product back to you from our store. This could lead to an additional cost of Rs.300-500/- just for your single Booklings Crate box/parcel. Hence at the time of delivery, please make sure that you (Customer) are there to collect the box and keep your mobile switched on at all times.